Repair status check

To check the repair status of your Nokia product, enter the case ID in the field below. You can find the case ID in the upper right corner of the receipt you received when you dropped your product off for repair. Enter the code exactly as it appears on the receipt. If you did not receive a receipt, please contact the repair centre handling your repair directly for the repair status. Please note that the information presented here may not in all cases be up to date, and in some cases it is not possible to provide a pickup date. If the repair status seems unclear, please contact the repair centre directly.

Repair identification

Case ID

Security code

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The service may not be available in some countries and may be provided only in selected languages. The service may be network dependent, contact your network service provider for more information. Nokia reserves the right, in its sole discretion, to change or discontinue the Service. Nokia does not offer any guarantee, warranty, or promise with respect to the availability, correctness, or operability of the service.

Countries supported by Repair Status Checker are Angola, Botswana, Cameroon, Gambia, Ghana, Ivory Coast, Liberia, Madagascar, Mozambique, Namibia, Senegal, Zambia and South Africa. More supported countries are coming soon.