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Nokia is aware that recently there have been several hoax messages on different Nokia promotions and lottery campaigns, sent via email or SMS, purporting to originate from Nokia. Nokia has not initiated any such campaigns and has nothing to do with them - the messages have been sent via parties that are not associated with Nokia in any way.

Please do not reply to these messages or pass them on, as it is possible that by replying to such e-mails or taking the requested actions your personal information could be misused by the originators of the message or others.

The most effective action is to delete the message without responding to the sender. You can also contact your local authorities to report such hoax messages.

Or contact Nokia Care below

Contact Nokia Care via email

Nokia Careline
Do you need help with your mobile phone? Our customer service officers are always ready to help - just call us.
 
Country Careline Number Operating Hours
(Local Time)		 Operating days Supported Language Call Charges
Algeria 09825NOKIA*** 09:00 - 18:00 Sat - Thu Arabic/English/French Local charge
Bahrain 8000 4100 09:00 - 18:00 Sat - Thu Arabic/English Toll Free
Cote D'ivoire 225 06 18 11 11 08:00 - 17:00 Mon - Sat French Local charge
Egypt 19876 10:00 - 19:00 Sat - Thu Arabic/English Local charge
Ghana 00233303210000 08:00 - 17:00 Mon - Sat English Local Charge
Iran 0098 - (21) - 23013 10:00 - 21:00 Sat - Thu Farsi/English Local charge
Jordan* 534-3232 09:00 - 18:00 Sat - Thu Arabic/English Local charge
Kenya 0900881000 08:00 - 17:00 Mon - Sat English/Swahili Local charge
Kuwait 0096560666542 09:00 -18:00 Sat - Thu Arabic/English Local charge
Lebanon 00 9611 278 222 09:00 - 18:00 Mon - Fri Arabic/English/French Local charge
Morocco 0800009999 08:00 - 17:00 Mon - Fri Arabic/English/French Toll Free
Nigeria 01 46 NOKIA*** 08:00 - 17:00 Mon - Sat English/Hausa/Yoruba/Igbo Local charge
Oman 800 797 96 09:00 -21:00 Sat - Thu Arabic/English Toll Free
Pakistan** 11-11NOKIA*** 10:00 - 19:00 Mon - Fri Urdu/English Local charge
Qatar +974 4436 0220 09:00 - 18:00 Sat - Thu Arabic/English Local charge
Saudi Arabia 800 8441457 09:00 - 18:00 Sat - Thu Arabic/English Toll Free
Senegal 800 10 30 90 08:00 - 17:00 Mon - Sat French Toll Free
South Africa 086-11NOKIA*** 09:00 - 18:00 Mon - Sat English/Afrikaans Local charge
UAE 80004449813 09:00 - 18:00 Sat - Thu Arabic/English Toll Free
Yemen 0044 - 2073655305 09:00 - 18:00 Sat - Thu Arabic/English International Charge
* Use area code (06) when calling from outside Amman or Using Mobile
** Use area code when calling from mobile phone or when calling from outside (Karachi, Lahore, Islamabad, Peshawar, Quetta, Rawalpindi, Hyderabad, Sukkur, Faisalabad, Multan, Gujranwala and Sialkot)
***NOKIA: 66542